Information we collect

We may collect information you provide when requesting a quotation, contacting our team or making a booking, including your name, contact details, nationality where relevant, travel dates, party details, preferences and special requirements. When needed to deliver confirmed services, we may request passport or identification details separately.

Our website may also collect limited technical information such as device, browser, approximate location, pages viewed and cookie data.

How we use information

• To respond to enquiries and prepare personalised travel proposals.
• To reserve, coordinate and support confirmed travel services.
• To communicate booking updates and operational information.
• To improve our website, services and customer experience.
• To meet legal, accounting, security and regulatory obligations.

When information may be shared

We share only what is reasonably necessary with service providers involved in your itinerary, such as hotels, cruise operators, transport providers, guides, airlines or payment providers. We may also disclose information where required by law or to protect guests, our business or others. We do not sell personal information.

Security and retention

We use reasonable administrative and technical measures to protect personal information. No internet transmission is completely risk-free. We retain information only as long as reasonably needed for the purposes described above, contractual records and applicable legal requirements.

Your choices and rights

You may ask to access, correct or delete personal information we hold, subject to legal and operational limits. You can also ask us to stop non-essential marketing communications. Cookie controls are available through your browser and any cookie controls shown on the website.

Contact us

For privacy questions or requests, email info@canariatravelegypt.com. Please do not send passport copies or sensitive documents through an unsecured public form unless our team specifically asks you to use an approved channel.